Water Damage Repair

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Dry Pro Restoration is the top-rated water and fire restoration service provider in the New Orleans area.

About Us

Locally Owned and Operated in the New Orleans Area

We specialize in water damage restoration. If you need water damage repair, contact us immediately to dispatch certified water technicians to your home or business. Dry Pro Restoration is certified by the IICRC and licensed in Louisiana for mold remediation.

Dry Pro Restoration is Near You. Water Damage Restoration Service.
Louisiana State Licensing Board for Contractors

Mold Remediation Certified

We Offer Emergency Response Solutions to Safely Secure Your Home or Business.

Emergency Water Damage Repair

Water can damage your property in different ways.

Take action and contact Dry Pro Restoration for water damage repair. Water will saturate everything from behind your walls, cabinets, and under floors. By getting to this early, we will prevent secondary damage and mold growth from occurring.

Smoke Damage Restoration

Smoke Damage Restoration

Fire can damage your home or business various ways.

Fires can destroy your home or business by leaving smoke and fire damage behind. Dry Pro Restoration uses the most advanced equipment available. Our experienced technicians will remove the pervasive smoke odor throughout your home or business.


The water cleanup process involves several essential steps to effectively remove and remediate water damage. The specific steps may vary depending on the extent and type of water damage repair. However, the process generally includes the following:

Safety Assessment | Water Damage Repair

Before starting the cleanup, ensure the safety of the affected area. Identify potential hazards like electrical hazards or structural damage that could pose risks to individuals involved in the cleanup process.

  • Stop the Water Source: If the water damage is caused by a leak or burst pipe, it’s crucial to stop the water source to prevent further flooding and damage.
  • Water Extraction: Remove standing water from the affected area using pumps, wet vacuums, or other specialized equipment designed for water extraction. This step aims to remove as much water as possible to expedite the drying process.
  • Drying and Dehumidification: After water extraction, the area needs to be thoroughly dried to prevent mold growth and further damage. Industrial-grade dehumidifiers and high-speed fans are used to reduce humidity levels and facilitate faster drying.
  • Removal of Damaged Materials: Any water-damaged materials may need to be properly disposed of to prevent mold growth and structural issues. This include carpets, furniture, drywall, or insulation.

Disinfection and Cleaning | Water Damage Repair

Once the area is dry, clean and disinfect all surfaces to eliminate any remaining bacteria, contaminants, or pathogens. Clean anything that might have been carried by the water.

  • Mold Prevention and Remediation: Water damage can lead to mold growth. Therefore, it is essential to take preventive measures and perform mold remediation to remove any mold that has already formed.
  • Restoration and Repair: After the cleanup process, restore the area to its pre-damage condition. This may involve repairing or replacing damaged structures, flooring, drywall, and repainting.
  • Monitoring: Continue monitoring the affected area for several days to ensure that it remains dry and free from mold growth.

It’s essential to note that water cleanup can be a complex and sometimes hazardous process. In severe cases, it is recommended to seek professional help from water damage restoration companies to ensure a safe cleanup for water damage repair. Also, be sure to document the damage and cleanup process for insurance purposes if applicable.

By removing excess moisture and drying out the affected area, the water damage repair process can begin. The restoration process will root out the cause of mold and mildew growth. By doing so, it can effectively prevent further mold and mildew development. However, water remediation alone may not completely eliminate existing mold and mildew growth.

Avoid Water Damage | Water Damage Repair

Mold and mildew are types of fungi that thrive in damp and humid environments. When water damage occurs, mold spores can quickly colonize and grow on damp surfaces. Mold can spread rapidly, releasing spores into the air, potentially causing health issues and further damage to the property.

During the water remediation process, professionals will focus on removing standing water. They will dry out the area using dehumidifiers, and remove damaged materials that may have already been infested with mold. This helps to create an environment less conducive to mold growth.

However, if mold has already begun to grow before the remediation process, it may be necessary to perform additional procedures. The mold remediation process involves the identification and containment of mold growth. It also involves proper cleaning and disinfection of affected surfaces. Dry Pro Restoration will also use specialized equipment to remove mold spores from the air.

To effectively address mold growth, it’s crucial to take prompt action. Professional water damage restoration companies often have experience in handling both water damage and mold issues. They will ensure the affected area is properly dried, cleaned, and restored to a safe and habitable condition.

Following water damage, promptly contact Dry Pro Restoration. Act quickly for professional help to minimize damage and prevent mold growth and structural issues. Ideally, reach out to a water restoration company within 24 to 48 hours of the incident.

Here are some reasons why contacting a water restoration company promptly is crucial:

Quick Response | Water Damage Repair

Water damage can escalate rapidly, and the longer water sits in your property, the more extensive the damage can become. A professional water restoration company will respond quickly to mitigate the water damage and start the cleanup process promptly.

Prevent Mold Growth | Water Damage Repair

Mold can start growing within 24 to 48 hours in a moist environment. By contacting a water restoration company early, they can help prevent or minimize mold growth by thoroughly drying the affected area.

Reduce Restoration Costs | Water Damage Repair

Prompt action can significantly reduce the overall restoration costs. The longer water remains in your property, the more damage it can cause, leading to more expensive repairs and restoration.

Salvage Possessions | Water Damage Repair

Water can severely damage belongings like furniture, electronics, and personal items. A quick response from a water restoration company can help salvage and restore items that might otherwise be irreparably damaged.

Expertise and Equipment | Water Damage Repair

Water restoration companies have the necessary expertise, experience, and specialized equipment to efficiently and effectively handle water damage. They can quickly assess the situation, develop a remediation plan, and utilize professional-grade tools to remove water and restore your property.

Insurance Claims | Water Damage Repair

Timely action and documentation of the water damage incident can help streamline the insurance claims process. Water restoration companies can assist you in documenting the damage, which is beneficial when filing a claim with your insurance provider.

Remember that even if the water damage seems minor, it’s crucial to address it promptly to prevent potential complications down the line. By contacting a water restoration company as soon as possible, you can ensure a faster and more effective restoration process.

The time it takes to complete water cleanup and restoration can vary significantly depending on the extent of the water damage, the size of the affected area, the type of water (clean, grey, or black water), and the efficiency of the restoration process. In general, the water cleanup and restoration process can take anywhere from a few days to several weeks. Here’s a rough timeline for the different stages:

Initial Assessment

Dry Pro Restoration will conduct an initial assessment of the water damage, which typically happens within an hour of arrival. Their certified technicians will determine the scope of the damage and develop a restoration plan.

Water Extraction and Drying

The water extraction and drying process can take anywhere from 1 to 5 days. The timeline depends on the amount of standing water and the humidity levels in the affected area.

Mold Remediation (if required)

If mold is present, the mold remediation process can take an additional 1 to 5 days. The timeline depends on the extent of the mold growth and the size of the affected area.

Removal of Water Damaged Materials

Removing and replacing water-damaged materials such as flooring, drywall, and insulation can take several days, especially if the damage is extensive.

Cleaning and Disinfection

Cleaning and disinfecting the area can take a day or two, depending on the level of contamination and the size of the space.

Restoration and Repairs

Once the area is thoroughly dried and cleaned, the restoration process can begin, which may involve repairing or replacing damaged structures, repainting, and other repairs. The restoration phase can take several days to a few weeks, depending on the complexity of the repairs and the availability of materials.

Keep in mind that unforeseen complications or delays can also impact the timeline. For example, if the water damage is extensive, additional time may be required to complete the restoration. Also, the availability of specialized equipment, materials, or contractors may affect the overall duration.

The cost of water restoration services can vary widely depending on several factors. This includes:

  • the extent of the water damage
  • the size of the affected area
  • the type of water (clean, grey, or black water)
  • the level of contamination
  • the necessary repairs
  • the location of the property

It’s essential to contact Dry Pro Restoration and request an on-site assessment to get an accurate cost estimate. We will send a qualified technician to evaluate the water damage at your location. We will also provide a detailed estimate based on the specific needs of your situation.

The Water Damage Assessment | Water Damage Repair

During the assessment, Dry Pro Restoration will consider various factors, such as:

  1. The scope and severity of the water damage.
  2. The materials and structures affected by the water.
  3. The equipment and techniques required for water extraction and drying.
  4. The need for mold remediation or other specialized services.
  5. The cost of repairs and restoration work, including materials and labor.
  6. The potential cost of replacing damaged belongings and materials.
  7. The insurance coverage and deductibles for water damage repair, if applicable.

Keep in mind that the cost estimate may be subject to change as the restoration process progresses. If unexpected issues or additional damage are discovered during the cleanup and restoration, the overall cost will increase.

Dry Pro Restoration will provide you a written estimate. We will ensure that you understand all the included services and costs for water damage repair.

Remember that choosing a professional and experienced water restoration company may save you money in the long run. Hiring a professional ensures a thorough and efficient restoration process, and reducing the risk of future issues like mold growth.

Homeowners insurance policies may cover water remediation, but the extent of coverage varies. It depends on the policy and the damage cause. Generally, homeowners insurance policies may provide coverage for water damage resulting from sudden and accidental events, such as burst pipes, plumbing issues, appliance malfunctions, roof leaks caused by storms, or accidental overflow from appliances like washing machines.

However, it’s important to note that not all types of water damage are covered by standard homeowners insurance policies. Some common exclusions from coverage include:

Gradual or Long-term Water Damage

Damage that occurs over an extended period, such as ongoing leaks or seepage, is typically not covered by homeowners insurance.

Flood Damage

Flood damage caused by natural events, such as heavy rainfall, river overflow, or storm surges, is generally not covered by standard homeowners insurance. Separate flood insurance is usually required for flood-related damages.

Negligence or Lack of Maintenance

If water damage results from the homeowner’s negligence or lack of proper maintenance, it may not be covered by insurance.

Sewer Backup

Standard homeowners insurance policies may not cover damage caused by sewer or drain backups. Additional sewer backup coverage may be required.

Water damage from a lack of proper home repairs

If water damage occurs due to a known issue that the homeowner failed to repair, it might not be covered.

To determine whether water remediation is covered by your homeowner’s insurance policy, you should review your policy documents carefully. You may also contact your insurance provider. If you’re unsure about the coverage or have specific questions, receive clarification. Write down your questions and contact your insurance agent directly for water damage repair.

In case of water damage, it’s essential to act promptly and take necessary steps to mitigate further damage, even if you’re unsure about insurance coverage. Document the damage with photographs and keep records of any expenses related to cleanup and restoration. This information will be useful when filing an insurance claim.

The fire restoration process involves several steps to mitigate damage, clean up, and restore a property after a fire. Keep in mind that the specific steps may vary depending on the extent of the fire damage. Here is a general outline of the typical fire restoration process:

  1. Emergency Contact:
    • Contact emergency services immediately if the fire is still active or if there are immediate safety concerns.
    • Notify your insurance company to start the claims process.
  2. Assessment and Inspection:
    • Fire damage professionals assess the extent of the damage to the property.
    • They inspect for structural damage, smoke residues, and water damage from firefighting efforts.
  3. Board-Up and Tarping:
    • If necessary, professionals may board up windows and doors and place tarps on damaged roofs to prevent further damage.
  4. Water Removal and Drying:
    • Water damage is common after a fire due to firefighting efforts. Professionals use specialized equipment to remove water and thoroughly dry the affected areas to prevent mold growth.
  5. Smoke and Soot Removal:
    • Professionals use specialized equipment and cleaning agents to remove smoke and soot from surfaces.
    • HVAC systems may be cleaned to prevent the spread of smoke particles.
  6. Cleaning and Sanitizing:
    • All salvageable items are cleaned and sanitized.
    • Walls, ceilings, and floors are cleaned to remove any remaining residues.
  7. Odor Removal:
    • Deodorization techniques are employed to eliminate smoke odors.
    • This may involve the use of air scrubbers, ozone generators, or thermal fogging.
  8. Restoration of Structural Elements:
    • Restoration professionals repair or replace damaged structural elements such as walls, floors, and roofs.
    • Carpentry, drywall, and painting work may be necessary.
  9. Content Restoration:
    • Salvageable items are restored, including furniture, clothing, and personal belongings.
    • Some items may need to be moved off-site for specialized cleaning.
  10. Final Inspection:
    • A final inspection ensures that all repairs and restoration work meet safety and quality standards.
    • The property is returned to pre-loss condition as much as possible.
  11. Reconstruction:
    • If extensive damage occurred, reconstruction may be necessary to rebuild parts of the property.
    • This may involve major construction work and coordination with various contractors.
  12. Documentation:
    • Keep detailed records of all restoration activities, including photographs and receipts.
    • Document communication with insurance companies and other relevant parties.
  13. Recovery and Moving Back In:
    • Once the restoration is complete, you can move back into your property.

Remember, it’s crucial to work with qualified and experienced professionals throughout the fire restoration process. Additionally, consult with your insurance company to ensure that you follow their procedures and requirements. It is important to file a claim correctly to get reimbursed for the damages.

Dry Pro Restoration is your trusted partner for restoration services near you. We understand the urgency and importance of restoring your property to its pre-damage condition. Our team of experienced professionals is dedicated to providing prompt and efficient restoration services, whether you’re dealing with water damage, fire damage, mold remediation, or other emergencies. Serving the local New Orleans community, we take pride in our commitment to customer satisfaction and our ability to handle projects of any size. With state-of-the-art equipment and a proven track record, Dry Pro Restoration is the go-to choice for reliable and high-quality restoration services in Orleans, Jefferson, or St. Tammany parish. Contact us today to experience the difference our expertise can make in restoring your home or business.

What Our Customers Say

Stephen P.
Stephen P.
Dry Pro Restoration came to our home due to water damage and mold in our bathroom, and was able to give a comprehensive assessment of the water damage in our historical New Orleans home. We are very thankful for the staff and their expertise!!!
Carolyn C.
Carolyn C.
Dry pro came out to look at our water damage and to do a free mold inspection.
Myra M
Myra M
Daniel came out to my house as soon as I called him. He was knowledgeable and professional regarding my water leak in the bathroom. I am very pleased with his work.
Natalie D.
Natalie D.
Dry pro restoration took the time to explain things to me. Thank you!
This M.
This M.
I just want to write a review of gratitude. Mr. Daniel is really Heaven sent.At a time when my Grandmother needed help because of a fire, God allow him to show up and help her out tremendously!(A million of Thank you’s to you!!!)He’s professional, a Man of his word, very knowledgeable & resourceful.Mr. Daniel was patient, kind and showed great compassion for the concern to really setting forth to helping my Grandmother.If you’re looking for a business that will get the job done! Dry Pro Restoration is THE BEST!
Landis J.
Landis J.
The owner and service guy Daniel Sellers was professional, helpful, and compassionate with my family and I.
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